1. Booking Policy
- All bookings can be made directly through our website, phone, or social media.
- Please give your pickup location, destination, travel date, and contact number.
- For long-distance trips, we recommend booking at least 12–24 hours in advance.
2. Cancellation Policy
- Cancellations made at least 12 hours before the trip are free of charge.
- A 50% charge will apply for last-minute cancellations (within 12 hours).
- No refund for no-shows without prior notice.
3. Payment Policy
- We accept cash (USD or Khmer Riel) and online payment options (if available).
- Payment can be made at the end of the trip unless a deposit is required for long-distance rides.
- All prices are fixed and agreed before departure — no hidden fees.
4. Safety Policy
- All our drivers are licensed and experienced local professionals.
- We guarantee clean, air-conditioned vehicles for your comfort.
- Seat belts must be worn at all times for passenger safety.
- Our team follows traffic laws and road safety standards.
5. Customer Service Policy
- Drivers speak basic to fluent English and offer friendly, respectful service.
- We value your feedback and always strive to improve our service quality.
- If you face any issue, please contact us directly — we’re happy to help.
6. Privacy Policy
- Your personal information and travel details are kept strictly confidential.
- We do not share customer data with any third parties.
Call Taxi Cambodia-ខលតាក់ស៊ីខេមបូឌៀ 